1. Information We Collect
For demo requests, we may collect your name, business name, phone number, email address, website or social page, business type, scheduling tool, approximate call volume, primary call-handling need, and information you choose to provide about your current process.
For customers, onboarding may also include business hours, services, pricing guidance, policies, calendar and scheduling information, transfer numbers, call-handling rules, FAQs, and other information needed to configure the service.
2. How We Use Information
We use information to respond to inquiries, prepare demonstrations, evaluate service fit, configure and operate customer-specific receptionist workflows, provide support, maintain service quality, process billing, prevent abuse or fraud, resolve disputes, and comply with applicable law.
We do not sell prospect or customer personal information to advertisers.
3. Service Providers
Amachree AI relies on third-party providers for functions such as website hosting, forms and data storage, payment processing, AI and voice services, telephony, calendars, scheduling, and email delivery. Information may be processed by those providers as reasonably necessary to deliver the applicable function and subject to their own terms and privacy practices.
4. Calls, Transcripts, and Service Records
Depending on a customer's configuration and provider settings, AI receptionist calls may be recorded, transcribed, analyzed, or logged for operation, booking, troubleshooting, quality assurance, support, security, and dispute handling. Business customers are responsible for identifying and meeting any notice or consent requirements that apply to their callers and operations.
5. Payment Information
Payment card and bank information used at checkout is processed by Stripe or another designated payment processor. Amachree AI does not ask customers to place card numbers or banking credentials into ordinary website demo or onboarding forms.
6. Retention
We may retain prospect, customer, service, billing, and support records for as long as reasonably needed for the purposes described above, including active service, follow-up, accounting, fraud prevention, legal compliance, and dispute handling. Retention may also depend on the capabilities and policies of third-party service providers.
7. Security
We use reasonable administrative and technical measures appropriate to a small managed-services business. No website, telecommunications system, AI platform, or internet transmission can be guaranteed completely secure, and customers should avoid submitting unnecessary sensitive information.
8. Your Choices
You may ask us to update inaccurate contact or business information, stop non-required sales follow-up, or discuss deletion of information that is no longer reasonably needed, subject to legal, billing, security, provider, and dispute-retention requirements.
9. Children
Amachree AI is a business-to-business service and the website is not intended to collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy as our services, providers, or legal obligations change. The effective date above will be updated when material revisions are published.
11. Contact
Privacy questions may be sent to amachreekory@gmail.com. Our Terms of Service govern purchases and use of the managed service.