1. Business Service
Amachree AI provides managed AI receptionist services for business customers. Depending on the customer's configuration, the service may answer inbound calls, respond to approved business questions, check calendar availability, book appointments, transfer calls, and perform related receptionist functions.
The service is intended for business use. It is not an emergency service, emergency dispatch system, or a substitute for qualified human judgment in situations involving safety, legal advice, medical advice, financial advice, or other high-stakes decisions.
2. Setup & Launch
The one-time Setup & Launch fee covers implementation work that may include business intake, receptionist configuration, business knowledge setup, calendar and booking configuration, call-transfer setup, phone-routing configuration, testing, revisions reasonably required for launch, and initial deployment.
Setup begins after payment and after the customer provides enough onboarding information, access, and approvals for Amachree AI to perform the work. The customer agrees to provide accurate and complete information and to respond reasonably promptly to requests needed for setup.
If delays are caused by missing customer information, missing access, third-party account issues, or customer-requested changes, launch timing may be delayed. Amachree AI does not guarantee a specific launch date unless one is agreed to in writing.
3. Monthly Managed Service & Automatic Renewal
The Managed Service is a recurring monthly subscription. Unless otherwise stated at checkout or in writing, the current plan is $349 per month. The first monthly fee is charged at checkout together with the Setup & Launch fee, and the subscription renews automatically each month on the billing date until canceled.
The monthly fee covers continued access to the configured receptionist service, normal hosting and platform operation, monitoring, reasonable maintenance, and support for the active configuration. Major redesigns, new integrations, custom development, or materially expanded scope may require a separate quote.
By purchasing, the customer authorizes Amachree AI and its payment processor to charge the selected payment method for recurring subscription fees and other amounts the customer has agreed to pay under these Terms.
4. Included Minutes & Overage Charges
Unless otherwise stated at checkout or in writing, each monthly billing period includes up to 500 AI call minutes. Unused included minutes do not roll over to future billing periods.
Usage above 500 minutes in a billing period is billed at $0.45 per additional minute. Usage is measured using the records of the underlying AI, telephony, or service platform used to operate the receptionist. Overage charges may be billed separately after the applicable billing period and are due upon receipt.
If unusually high usage, abuse, automated calling, or a technical issue creates abnormal usage, Amachree AI may contact the customer, temporarily limit service, or work with the customer on a more appropriate plan.
5. Payments, Failed Payments & Suspension
Fees are due in U.S. dollars unless otherwise stated. The customer is responsible for maintaining a valid payment method and accurate billing information.
If a payment fails or remains unpaid, Amachree AI may retry the payment, request another payment method, suspend service, or pause new work until the account is brought current. Suspension for nonpayment does not cancel amounts already owed.
Taxes, if legally required, may be added to charges. The customer is responsible for taxes imposed on its purchase except taxes based on Amachree AI's net income.
6. Refund Policy
Setup & Launch fee. The setup fee becomes non-refundable once Amachree AI has begun substantive setup work for the customer. If Amachree AI determines before launch that it cannot provide the agreed core setup for reasons within its control, Amachree AI will provide an appropriate refund or credit for the undelivered setup work.
Monthly fees. Monthly subscription charges are generally non-refundable once a billing period has begun, except for duplicate charges, billing errors, amounts required to be refunded by law, or another refund expressly approved by Amachree AI. Cancellation stops future renewals; it does not ordinarily create a prorated refund for the current billing period.
Customers should contact Amachree AI promptly about a billing or service concern so it can be investigated and addressed.
7. Cancellation
The customer may cancel the monthly subscription at any time by emailing amachreekory@gmail.com with the business name and a clear request to cancel.
If the cancellation request is received and processed before the next renewal charge, future monthly renewals will stop. If a renewal has already been processed, cancellation will take effect for the next billing period and the customer may continue using the service through the paid period unless service is otherwise suspended or terminated under these Terms.
Amachree AI may terminate or suspend service for nonpayment, unlawful use, abusive use, material breach of these Terms, security risk, or use that creates unreasonable risk to Amachree AI or its service providers. If Amachree AI terminates a paid monthly period without cause, it will provide an appropriate prorated refund or credit for the unused prepaid portion of that monthly period.
8. Customer Responsibilities
The customer is responsible for the accuracy, legality, and completeness of the business information, prices, services, policies, hours, scheduling rules, phone numbers, transfer destinations, calendar data, and other instructions it provides.
The customer must promptly tell Amachree AI when business information changes. Amachree AI is not responsible for errors caused by outdated, incomplete, inaccurate, or conflicting information supplied by the customer.
The customer is responsible for maintaining the third-party accounts and permissions needed for its configuration, including calendar access, phone-routing access, or other connected services when applicable.
9. AI, Telephony & Third-Party Service Limitations
AI and telecommunications systems can make mistakes. Calls may occasionally be misheard, interrupted, delayed, dropped, routed incorrectly, or handled differently than expected. AI-generated responses can also contain errors even when safeguards and testing are in place.
Amachree AI uses third-party providers for some combination of AI processing, telephony, scheduling, hosting, email delivery, payment processing, or related infrastructure. Outages, policy changes, API changes, or failures at those providers can affect the service.
Amachree AI will use commercially reasonable efforts to configure, maintain, and troubleshoot the service, but does not guarantee uninterrupted service, 100% call-answering success, error-free AI behavior, a specific number of bookings, or any particular increase in revenue.
10. Call Recording, Transcription & Legal Compliance
Depending on the customer's configuration and the underlying service providers, calls may be recorded, transcribed, analyzed, or logged for service operation, quality assurance, troubleshooting, and support.
The customer is responsible for determining and complying with the laws that apply to its calls, including any required notice or consent for call recording, transcription, artificial-intelligence use, automated communications, privacy, marketing, and customer communications. If a particular disclosure is legally required for the customer's business or callers, the customer must tell Amachree AI so that an appropriate configuration can be considered.
11. Acceptable Use
The customer may not use the service to violate law, impersonate a person deceptively, harass or threaten others, facilitate fraud, collect prohibited sensitive information, interfere with service infrastructure, or conduct activities that violate the rules of connected telecommunications, AI, calendar, payment, or hosting providers.
Amachree AI may refuse or require a separate written agreement for uses involving highly regulated industries, emergency response, high-risk financial or medical decisions, or other scenarios requiring specialized compliance.
12. Customer Data & Business Content
The customer retains ownership of the business information and content it provides. The customer grants Amachree AI permission to use that content and related customer-provided data as reasonably necessary to configure, operate, maintain, troubleshoot, and improve the customer's service.
The customer represents that it has the right to provide the information, content, phone routing, calendar access, and other materials it asks Amachree AI to use.
Amachree AI may retain service records reasonably needed for support, billing, fraud prevention, legal compliance, and dispute handling, subject to applicable law and the capabilities of third-party providers. Additional information about website and service-data practices is described in our Privacy Policy.
13. Intellectual Property
The customer owns its trademarks, business information, and customer-specific content. Amachree AI retains ownership of its reusable prompts, templates, workflows, methods, configurations, documentation, processes, know-how, website content, and other pre-existing or generally reusable materials.
Payment for service does not transfer ownership of Amachree AI's underlying systems, templates, provider accounts, or general-purpose intellectual property unless expressly agreed in writing.
14. Confidentiality
Each party agrees to use reasonable care to protect non-public business information received from the other party and to use it only as needed to perform or receive the service, except where disclosure is required by law or reasonably necessary to service providers supporting the service.
15. Disclaimer & Limitation of Liability
To the maximum extent permitted by law, the service is provided on an “as available” basis without a guarantee that it will be uninterrupted, completely error-free, or suitable for every business situation.
To the maximum extent permitted by law, Amachree AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, loss of goodwill, or loss of data arising from or related to the service.
To the maximum extent permitted by law, Amachree AI's total aggregate liability arising from or related to the service will not exceed the amount of fees the customer paid to Amachree AI during the three months immediately preceding the event giving rise to the claim. These limitations do not apply where liability cannot legally be limited.
16. Customer Indemnity
To the extent permitted by law, the customer agrees to defend, indemnify, and hold Amachree AI harmless from third-party claims, losses, or reasonable costs arising from the customer's unlawful use of the service, inaccurate or unauthorized content supplied by the customer, failure to obtain legally required call-recording or communication consent, or material violation of these Terms.
17. Changes to Service, Pricing & Terms
Amachree AI may improve, replace, or change underlying providers and technical components when reasonably necessary to operate the service.
Amachree AI may change subscription pricing or these Terms for future billing periods. For material changes affecting an active customer's recurring fees or obligations, Amachree AI will provide reasonable advance notice before the change takes effect. Continuing the service after the effective date of a notified change constitutes acceptance of the updated terms to the extent permitted by law.
18. Governing Law
These Terms are governed by the laws of the State of Kansas, without regard to conflict-of-law principles. To the extent a dispute must be brought in court and applicable law permits the parties to choose the forum, the parties consent to the state or federal courts serving Douglas County, Kansas.
19. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.
The customer may not assign these Terms to another party without Amachree AI's consent, except as part of a legitimate sale or transfer of substantially all of the customer's business. Amachree AI may assign these Terms as part of a reorganization, sale, or transfer of the business or service.
These Terms, together with the checkout details, onboarding information, and any written order or service-specific agreement accepted by both parties, form the agreement for the service. If a separately signed written agreement directly conflicts with these Terms, the signed agreement controls for that conflict.
20. Contact
Questions, billing concerns, service issues, and cancellation requests may be sent to amachreekory@gmail.com.